Privacy Policy

This Privacy Policy explains how Rabbit House Unit processes personal data when you use rabbithouseunit.baby, make an inquiry, or interact with our services.

Data collected only as described in this policy

Your rights and options are detailed below

Questions handled via our contact channel

Data category

Data We Collect

We may collect identification and contact details, booking or inquiry information, communication content, service preferences, payment-related records where needed for transactions, device and browser data, and usage data such as pages viewed and interaction patterns. If a user provides information about health, accessibility, dietary, or care-related needs in connection with a stay or inquiry, we process that information only to the extent necessary to handle the request and provide the service.

The categories of data collected depend on how users interact with the site and services.

Collection source

How We Collect Data

We receive personal data directly from users when they submit forms, make inquiries, request services, or communicate with us. We also collect certain data automatically through the website, including device identifiers, log data, and cookie-related information. In some cases, we may receive information from service providers that support reservations, payments, analytics, or website operation.

Information comes from users, connected systems, and technical logs generated during use.

Cookie type

Cookies We Use

We may use session cookies, persistent cookies, and similar technologies. Essential cookies support security, navigation, and core site functions. Functional cookies help remember choices and settings. Analytics cookies help us understand how the site is used so we can improve performance and content. We do not use cookies to collect more information than is reasonably needed for these purposes.

Cookie use is limited to essential, functional, and basic analytics purposes.

User control

Cookie Controls

We use standard controls for cookies and similar technologies. Essential cookies are generally required for the site to function, while non-essential cookies may be limited or disabled through browser settings or any consent tool we provide. If cookies are blocked, some features may not work as intended.

Cookie preferences can be adjusted through browser settings and, where available, site controls.

Contact Information

Privacy email

[email protected]

Telephone

+421 914 607 572

Mailing address

Vansovej 4, 080 01 Presov

Privacy inquiries

How We Use Data

We use personal data to respond to inquiries, manage bookings or service requests, provide and improve the website, maintain security, prevent misuse, communicate about reservations or policy matters, process transactions where applicable, comply with legal obligations, and keep internal records. We may also use aggregated or de-identified information for reporting and service improvement.

Processing is limited to operational, service, and compliance needs.

Service Providers and Partners

We may share personal data with vendors and service providers that support website hosting, analytics, communications, booking administration, payment processing, security, and related operational services. These parties act on our instructions or in a similar operational role and are expected to use the data only for the services they provide to us. If a business transfer or restructuring occurs, data may be disclosed as part of that transaction subject to applicable safeguards.

Service providers receive only the information needed to perform their functions.

Legal Disclosures

We may disclose personal data when necessary to comply with legal obligations, respond to lawful requests, protect our rights, investigate security incidents, or enforce our terms and policies. We may also share information where disclosure is necessary to establish, exercise, or defend legal claims.

Disclosure to public authorities is limited to situations required or permitted by law.

User Rights

Your Rights

Depending on your location and the applicable law, you may have rights to access, correct, delete, restrict, or object to certain processing, and to request portability in limited cases. You may also have the right to withdraw consent where processing is based on consent. Some requests may be limited where we must keep data for legal, security, or contractual reasons.

Available rights may vary depending on the legal basis and the nature of the request.

Requests

How to Make a Request

To make a privacy request, use the contact details in this policy and describe the right you wish to exercise. We may ask for information needed to confirm your identity and to locate the relevant records. If a request is complex or numerous, we may respond within a longer period allowed by law and will explain the reason where required.

We may need to verify identity before acting on a rights request.

Data Retention

Retention periods depend on the type of data and the reason it was collected. We keep inquiry and service records for the period needed to manage the relationship and address follow-up matters, and we retain certain records longer where tax, accounting, contractual, or legal obligations apply. When data is no longer needed, we delete it, anonymize it, or securely archive it as required by law or operational necessity.

We keep data only for as long as needed for the stated purpose or legal requirement.

Policy Updates

When we make material changes, we will update the policy text and take reasonable steps to draw attention to the revised version. The date of the latest update should be reviewed periodically, as continued use of the site after changes take effect may indicate acceptance where permitted by law.

We may revise this policy to reflect legal, technical, or operational changes.